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Introduction

Callgency AI unifies AI Voice, AI Chat, and on-demand Human Assistants into one powerful platform. Connect seamlessly with GoHighLevel, Twilio, Telnyx, Vonage, WhatsApp, Messenger, SMS, Email, and more — all with simple monthly pricing plus pay-as-you-go minutes.

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What is Callgency AI?

Callgency AI is a comprehensive automation platform designed to completely handle your sales funnel. Our AI Agents can call, qualify, and book leads, as well as chat with prospects in real-time across multiple channels, ensuring faster responses, higher conversions, and a streamlined customer experience — all without adding extra manpower.

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Key Features

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AI Voice Agents

Create intelligent voice agents that can make and receive phone calls, qualify leads, answer questions, and book appointments automatically. Connect with any telephony provider including Twilio, Telnyx, and Vonage.

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AI Chat Agents

Deploy AI chatbots across multiple platforms including Instagram, Facebook Messenger, SMS, WhatsApp, web-chat, and email. Engage prospects wherever they are.

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Human Assistant Fallback

When AI reaches its limits, seamlessly hand off to on-demand human assistants to ensure no lead falls through the cracks.

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GoHighLevel Integration

Native integration with GoHighLevel (GHL) for CRM sync, workflow automation, webhooks, and seamless data flow between platforms.

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Real-time Analytics

Monitor performance with comprehensive analytics showing call statuses, pick-up rates, average duration, costs, and agent-level metrics.

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Module Library

Access a growing collection of plug-and-play integrations for booking systems, CRMs, and communication tools — just add your API keys and go.

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Platform Integrations

Callgency connects with all your favorite tools:
  • CRM: GoHighLevel, custom CRMs via API
  • Telephony: Twilio, Telnyx, Vonage
  • Messaging: WhatsApp, Facebook Messenger, Instagram DM, SMS
  • Email: SendGrid, custom SMTP
  • Calendars: Google Calendar, Calendly, and more
  • Custom APIs: Build your own integrations with webhooks

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Pricing Model

Simple & Transparent:
  • Monthly subscription for platform access
  • Pay-as-you-go for usage minutes
  • No hidden fees or surprise charges

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Getting Started

  1. Create Your First Agent - Choose between voice or chat agents based on your needs
  2. Configure Your Prompt - Define how your agent should interact with customers using our prompt engineering framework
  3. Connect Tools & Integrations - Add booking calendars, CRM connections, telephony providers, and messaging channels
  4. Test & Deploy - Test your agent thoroughly before going live
  5. Monitor & Optimize - Use real-time analytics to track performance and refine your agents

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Use Cases

  • Lead Qualification: AI agents pre-qualify leads before human contact
  • Appointment Booking: Automated scheduling across voice and chat
  • Customer Support: 24/7 availability across multiple channels
  • Sales Outreach: B2B and B2C cold calling and messaging campaigns
  • Re-engagement: Win back lost leads with personalized follow-ups
Ready to dive in? Explore the sections below to learn more about each platform feature and start building your first AI agent today.